Introduction

In this issue of our newsletter, we cover a number of core topics including some key personnel changes, new recruitment and as well as our Product News Update, which at this time of year is quite comprehensive with details of  webinars then through to our CRM  public scheduled training courses including our new Social Media training courses for MAS clients to maximise their investment in CRM and show how ‘Social CRM’ can help deliver more leads and opportunities.

Finally, we are looking out for some ’guinea pigs’ to test drive our new Helpdesk Self Service functionality prior to fully launching this…so all in all, there is a lot in today’s news letter.

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